PRIVACY POLICY

NOIR VELVET
Luxury is built on trust. Your privacy is part of that standard.

1. Information We Collect
When you interact with our WooCommerce store, we may collect:

  • Name, email, and phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • IP address, browser type, and usage data

2. How We Use Your Information
We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Improve website functionality and user experience
  • Send marketing communications (only with your consent)

3. Legal Basis (GDPR)
We process your data based on:

  • Contractual necessity (to fulfill orders)
  • Legitimate interest (site improvement and fraud prevention)
  • Consent (for marketing communications)

4. Your Rights
Depending on your jurisdiction (GDPR, CCPA, PIPEDA), you may:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Request data portability
  • Opt out of data sharing (CCPA)

To exercise your rights, contact: support@noirvelvet.com

5. Data Sharing
We only share your data with trusted service providers:

  • Payment gateways (e.g., Stripe, PayPal)
  • Shipping carriers
  • Analytics tools

We do not sell your personal data.

6. Cookies
We use cookies for:

  • Cart and checkout functionality (essential WooCommerce cookies)
  • Analytics and performance tracking

You can manage cookies through your browser settings.

7. Data Retention
We retain your data only as long as necessary:

  • Order data: for legal and accounting purposes
  • Marketing data: until you withdraw consent

8. Data Security
We implement industry-standard safeguards to protect your data. However, no method of transmission or storage is completely secure.

9. International Transfers
Your data may be processed outside your jurisdiction using appropriate legal safeguards.

10. Contact
support@noirvelvet.com