NOIR VELVET
Crafted for durability. Backed by assurance.
1-Year Limited Warranty
Every NOIR VELVET product is protected for one year from the delivery date against:
• Manufacturing defects
• Material defects
Exclusions
This warranty does not cover:
• Normal wear and tear
• Incorrect installation
• Misuse or unauthorized modifications
• Damage caused by external factors
Beyond the First Year
We’re still here to help. Our ongoing customer support includes:
• Troubleshooting assistance
• Replacement parts (subject to availability)
• Product guidance and care support
Submitting a Warranty Claim
Email: support@noirvelvet.com
Please include:
• Your order number
• Clear photos or videos of the issue
• A brief description of the problem
